Delivery & Collection
Free UK-wide delivery. Free courier collection. No hidden logistics.
Whether you're setting up the equipment yourself or letting our team handle everything, here's exactly how delivery and collection works for your booking.
1. How DIY Delivery Works
Choose Your Package
Book the number of headphones, playlists and extras for your event date.
Delivered To Your Door
Your silent disco kit arrives 48 hours before your event with everything you need, ready for setup.
Simple Setup & Start
Set up in minutes with easy to follow instructions, plug in your music and enjoy!
Pack Up & Return
Repack everything in the box provided and attach the return label ready for our courier to collect.
Choose Your Package
Book the number of headphones, playlists and extras for your event date.
Delivered To Your Door
Your silent disco kit arrives 48 hours before your event with everything you need, ready for setup.
Simple Setup & Start
Set up in minutes with easy to follow instructions, plug in your music and enjoy!
Pack Up & Return
Repack everything in the box provided and attach the return label ready for our courier to collect.
2. How Full Service Works
Choose Your Package
Book the number of headphones, playlists and extras for your event date.
We Arrive & Set Up
Our team arrives at your venue 1 hour before to set everything up ready.
We Run The Event
We stay on-site to assist guests with headphones, channel switching and general operation.
We Pack Away
Once your event ends, we dismantle everything and take it away with us.
Choose Your Package
Book the number of headphones, playlists and extras for your event date.
We Arrive & Set Up
Our team arrives at your venue 1 hour before to set everything up ready.
We Run The Event
We stay on-site to assist guests with headphones, channel switching and general operation.
We Pack Away
Once your event ends, we dismantle everything and take it away with us.
DIY vs Full Service at a glance
| DIY Package | Full Service | |
|---|---|---|
| Delivery | Courier, 2 days before event | Our team, direct to venue |
| Setup | You | Us |
| Running the event | You | Us |
| Pack down | You | Us |
| Collection | Free courier, next business day | We take it away same night |
| Coverage | UK-wide | South Wales only |
Frequently Asked Questions
DIY Setup
Your DIY package arrives 2 days before your event, giving you a full day to test everything before you need it.
Repack all contents into the original box(es), secure them with the cable ties provided and have them ready at the delivery address for next-business-day collection.
If the scheduled collection is missed, a return courier charge will be applied to the payment method used for your booking. We recommend keeping the package ready and being available on the collection day.
Yes — both outbound delivery and the return collection are included at no extra cost, as long as collection goes ahead as scheduled.
No — DIY packages are shipped UK-wide. You don't need to be in South Wales to book this option.
Full Service
Full Service is available across South Wales, including Cardiff, Swansea, Newport, Bridgend and Milford Haven.
No — Full Service is completely hands-off. Just confirm your venue access and timings; our team brings, sets up and prepares everything on site.
Yes — our team operates the equipment for the full duration of your event, so you don't need to manage channels, sound or troubleshooting yourself.
Our team packs everything away and takes it with them the same night, so there's nothing left for you to box up, store or arrange a return for.
Not currently — Full Service is exclusive to South Wales. For events outside this area, our DIY package can be shipped UK-wide instead.
Ready to Book?
Questions before booking? Call us on 07712 111572.
