Delivery & Collection

Free UK-wide delivery. Free courier collection. No hidden logistics.

Whether you're setting up the equipment yourself or letting our team handle everything, here's exactly how delivery and collection works for your booking.

Two Setup Options

Whether you'd like to run it yourself or have our team take charge, there's an option for both:
DIY Package

DIY Package

We ship the equipment to you, you run the show. Easy setup just plug and play!
Full Service

Full Service

Our team brings it, sets it up, runs it and takes it away. Available across South Wales.

1. How DIY Delivery Works

Everything you need arrives ready to use, with time to get familiar with it before your event.
STEP 1
Choose Your Package

Choose Your Package

Book the number of headphones, playlists and extras for your event date.

STEP 2
Delivered To Your Door

Delivered To Your Door

Your silent disco kit arrives 48 hours before your event with everything you need, ready for setup.

STEP 3
Simple Setup & Start

Simple Setup & Start

Set up in minutes with easy to follow instructions, plug in your music and enjoy!

STEP 4
Pack Up & Return

Pack Up & Return

Repack everything in the box provided and attach the return label ready for our courier to collect.

STEP 1
Choose Your Package

Choose Your Package

Book the number of headphones, playlists and extras for your event date.

STEP 2
Delivered To Your Door

Delivered To Your Door

Your silent disco kit arrives 48 hours before your event with everything you need, ready for setup.

STEP 3
Simple Setup & Start

Simple Setup & Start

Set up in minutes with easy to follow instructions, plug in your music and enjoy!

STEP 4
Pack Up & Return

Pack Up & Return

Repack everything in the box provided and attach the return label ready for our courier to collect.

2. How Full Service Works

For a completely hands-off experience, our team does it all.
STEP 1
Choose Your Package

Choose Your Package

Book the number of headphones, playlists and extras for your event date.

STEP 2
We Arrive & Set Up

We Arrive & Set Up

Our team arrives at your venue 1 hour before to set everything up ready.

STEP 3
We Run The Event

We Run The Event

We stay on-site to assist guests with headphones, channel switching and general operation.

STEP 4
We Pack Away

We Pack Away

Once your event ends, we dismantle everything and take it away with us.

STEP 1
Choose Your Package

Choose Your Package

Book the number of headphones, playlists and extras for your event date.

STEP 2
We Arrive & Set Up

We Arrive & Set Up

Our team arrives at your venue 1 hour before to set everything up ready.

STEP 3
We Run The Event

We Run The Event

We stay on-site to assist guests with headphones, channel switching and general operation.

STEP 4
We Pack Away

We Pack Away

Once your event ends, we dismantle everything and take it away with us.

DIY vs Full Service at a glance

DIY PackageFull Service
DeliveryCourier, 2 days before eventOur team, direct to venue
SetupYouUs
Running the eventYouUs
Pack downYouUs
CollectionFree courier, next business dayWe take it away same night
CoverageUK-wideSouth Wales only
Delivery
DIY PackageCourier, 2 days before event
Full ServiceOur team, direct to venue
Setup
DIY PackageYou
Full ServiceUs
Running the event
DIY PackageYou
Full ServiceUs
Pack down
DIY PackageYou
Full ServiceUs
Collection
DIY PackageFree courier, next business day
Full ServiceWe take it away same night
Coverage
DIY PackageUK-wide
Full ServiceSouth Wales only

Frequently Asked Questions

DIY Setup

Your DIY package arrives 2 days before your event, giving you a full day to test everything before you need it.

Repack all contents into the original box(es), secure them with the cable ties provided and have them ready at the delivery address for next-business-day collection.

If the scheduled collection is missed, a return courier charge will be applied to the payment method used for your booking. We recommend keeping the package ready and being available on the collection day.

Yes — both outbound delivery and the return collection are included at no extra cost, as long as collection goes ahead as scheduled.

No — DIY packages are shipped UK-wide. You don't need to be in South Wales to book this option.

Full Service

Full Service is available across South Wales, including Cardiff, Swansea, Newport, Bridgend and Milford Haven.

No — Full Service is completely hands-off. Just confirm your venue access and timings; our team brings, sets up and prepares everything on site.

Yes — our team operates the equipment for the full duration of your event, so you don't need to manage channels, sound or troubleshooting yourself.

Our team packs everything away and takes it with them the same night, so there's nothing left for you to box up, store or arrange a return for.

Not currently — Full Service is exclusive to South Wales. For events outside this area, our DIY package can be shipped UK-wide instead.

Ready to Book?

Questions before booking? Call us on 07712 111572.